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 FAQ

FAQ

Q: What is a broker?

A: A broker works as a middleman between your company and your insurance carrier.  We can work with the carriers on your behalf and on behalf of your employees.
Q: Why do I need a broker?

A: We are experienced in the ways to navigate around the sometimes confusing area of insurance.  We can help guide you and your company into what is the best options for you as far as insurance plans and carriers.  We are here whenever you need a question answered or help with anything in regards to your insurance.  We can help, for instance, in resolving claims or billing issues, sometimes with just one phone call.
Q: How is Cecil Jenkins Insurance Agency, Inc. different than other brokers?

A: Cecil Jenkins has been in the insurance business for over 20 years.  He has well established ties with the insurance community here in Virginia as well as contact with many national carriers.  Cecil and his staff work quickly and efficiently for you and your company.  We strive to provide our clients with the best possible service in the industry.
Q: How do the new HIPAA Privacy laws affect my groupís relationship with my broker?

A: We here at Cecil Jenkins Insurance have been working with insurance carriers to form new protocol in dealing with the privacy laws.  As of right now, any employee wanting us to contact a carrier on their behalf must complete a release form that the carrier will keep on file.  Some carriers for ancillary products such as dental will allow an overall group release form, the health carriers however do require the individual release forms.

December 16, 2018, 6:51 am